Last updated: 11 September 2026. This policy applies to the PHIX-IT website, repair-reporting services and secure portals.
1. What are cookies?
Cookies are small text files placed on your device by a website. Similar technologies, including local storage and session storage, allow a site to remember information in your browser. In this policy, “cookies” includes these similar technologies unless we explain otherwise.
2. How PHIX-IT uses them
PHIX-IT currently uses cookies or browser storage that are necessary to provide secure portal access, remember limited user choices, protect the service and keep forms working properly. We do not currently use advertising cookies or website analytics cookies on the public PHIX-IT website.
3. Storage currently used
| Purpose | Examples | Why it is used |
|---|---|---|
| Authentication and security | Supabase authentication storage | Keeps authorised users securely signed in and protects access to the correct portal. |
| Login preference | Remembered email address | Stores an email address only when the user chooses the remember-me option. |
| Portal presentation | Last agency logo and administrative display preferences | Helps the portal load consistently and remember selected display choices. |
| Repair reporting | Cached tenant property details | Helps a property-specific repair form load correctly and reduces repeated requests. |
| Temporary notices | Session storage | Displays short-lived login or service messages during the current browser session. |
| Hosting and protection | Temporary essential identifiers used by hosting or security providers | Supports delivery, availability, fraud prevention and protection of the website. |
4. Your choices
Because the current cookies and browser storage are necessary for security or services you request, they do not require an optional accept/reject banner. You can still block or delete them through your browser settings, but parts of the portal, login or repair-reporting service may stop working properly.
You can remove a remembered email by unticking the remember-me option and remove other stored information by clearing site data for phix-it.co.uk in your browser.
5. If our use changes
If PHIX-IT introduces optional analytics, advertising or other non-essential cookies, we will update this policy and provide an appropriate consent control before those cookies are used.
6. Contact us
PHIX-IT Property Solutions is a trading name of BS79 Ltd (company number SC831952), registered at 28–30 North Street, Dalry, Scotland, KA24 5DW. Questions about this policy can be sent to info@phix-it.co.uk.
7. Related information
For details about how we use personal information, read our Privacy Policy.